Integration with your real calendar
Bidirectional read and write in Google Calendar, Outlook, Mindbody, Jane App, Dentrix, OpenDental, OpenTable, Resy, or a custom system. No double bookings, no phantom slots.
Service · Booking Automation
Your schedule fills itself while your team is busy serving in person..
We design a scheduling system that checks real calendars, proposes slots, confirms bookings, sends reminders with reconfirmation, and automatically frees up canceled openings.
Why this service
What we solve exactly.
For restaurants, salons, clinics, and any business that books appointments, the economics come down to two variables: how much of the calendar gets filled and how much of what's booked actually happens (no-show). Losing 20-30% of appointments to forgetfulness or lack of reconfirmation is the standard without automation — and every empty slot costs the same as a sold one.
A booking automation system is not a link to Calendly. It's an agent that chats with the customer (WhatsApp, Instagram, web), understands which service they want, checks your real calendar (Google Calendar, Outlook, Mindbody, Jane App, Dentrix, OpenTable), proposes specific slots respecting service duration and the preferred professional's availability, and confirms instantly.
The most powerful lever is automated reconfirmation: 24 hours before the appointment, the agent sends a message requesting confirmation. If there's no reply within 6 hours, it attempts an AI voice call. If they cancel, it frees the slot and offers it to the waitlist within minutes. No-shows drop 20-30% with no human intervention.
Typical problems
- Empty slots in the schedule that nobody fills because there's no active waitlist
- No-shows of 20-30% without a reconfirmation system
- Double bookings because 2 people book the same slot from different channels
- Customer wants a specific professional and the front desk doesn't honor the preference
- Last-minute changes by phone that don't get updated in the calendar
- Front desk spending hours confirming appointments instead of serving in person
How it works
What the system includes.
Scheduling by service and professional
The agent respects the real service duration (haircut 30 min, color 90 min, facial 60 min) and professional preference. It proposes the right slots on the first try.
Reconfirmation + no-show reduction
24h before: a reminder with one-click confirmation. 6h before if no reply: an AI voice call. Cancellations free the slot and offer it to the waitlist within minutes. No-shows drop 20-30%.
Deposit and prepayment management
For high-value appointments (large groups, premium treatments, long services), it collects a deposit via Stripe or Square upon confirmation. No-shows drop another 30-40%.
How it sounds
A real conversation.
WhatsApp — Booking Automation
Hi, I'd like to book a table for 6 this Saturday at 8pm
Hi! Saturday 8pm for 6 — let me confirm availability. Would you prefer the terrace (climate-controlled) or the main dining room? For groups of 6+ we request a $30-per-person deposit ($180) that's applied to your bill.
Terrace. What happens if we cancel?
No charge up to 24h before. After that the deposit is retained. What name should I book it under?
Laura Ramírez. Here's my card ending in 4421
Booked 🍝 Saturday, April 26, 8:00 PM, terrace, 6 people under Laura's name. We'll charge $180 via Stripe through the link I'm sending. I'll remind you on Friday. See you Saturday!
Case studies
Businesses that already run it.
Casa Del Mar — Italian restaurant · Newark
WhatsApp reservation system with Google Calendar integration. Automatic reminders 24h before reduce no-shows. Deposit for groups of 6+.
+38%
monthly reservations
-27%
no-shows with reconfirmation
-41%
last-minute cancellations
Luxe Glow Studio — Premium salon · Hoboken
Schedule connected to Vagaro with an aspirational tone. Honors the favorite therapist, proposes alternatives when there's no availability. Contextual upsell of complementary services.
+51%
bookings in first quarter
<2 min
time to first response
+22%
average ticket (upsell)
Clínica Renacer — Medical aesthetics · Union City
Triage + scheduling with the right specialist. Reconfirmation 48h and 24h before. Waitlist that reassigns canceled slots within minutes.
+44%
consultation → appointment conversion
-18%
no-shows
-63%
calls to the front desk
Integrations
We connect with your stack.
- Google Calendar · Outlook 365 · Calendly
- Mindbody · Booker · Boulevard · Vagaro · Booksy · Fresha · GlossGenius
- Jane App · Cliniko · Kareo · DrChrono
- Dentrix · OpenDental · Curve Dental · Adit
- Resy · OpenTable · SevenRooms · Toast
- Stripe · Square (deposits, prepayments)
What to expect
Metrics in the first quarter.
-20-30%
no-shows (automatic reconfirmation)
+38%
monthly reservations (average)
< 2 min
time to first response
Objections
What clients usually ask us before signing.
Can it prevent double bookings if I have multiple channels?+
Yes. The agent writes to and reads from the same real calendar your team uses, with atomic locks. If someone books via WhatsApp and another person via Instagram for the same slot, the second one gets an alternative before confirming. No conflicts.
What happens if the customer wants a specific professional?+
The agent always honors the preference. If the professional isn't available, it offers, in order: the next slot with that professional, a waitlist with that professional, an alternative of the same level with an honest explanation. It never forces a change.
Does it handle changes and cancellations without human intervention?+
Yes. Time changes, cancellations, rescheduling — all by chat. If a cancellation falls outside policy, it applies the automatic charge per your rule. The customer sees the policy clearly at the time of booking, no surprises.
FAQ
Frequently asked questions.
Does it work if I use multiple scheduling systems?+
Yes. If your clinic uses Jane App, your salon uses Mindbody, and your restaurant uses OpenTable, the agent routes based on the customer's context and writes to the correct system. Configured during discovery.
How does the waitlist work?+
Customers who couldn't find a slot join the waitlist (opt-in). When there's a cancellation, the agent notifies the first person on the list via WhatsApp with 15-30 min to accept. If they don't reply, it moves to the next. The slot fills in 8 minutes on average.
Does it support recurring bookings (weekly, biweekly)?+
Yes. For regular services (weekly cleaning, monthly facial, biweekly haircut), the agent books the entire series and reminds before each one. If the customer needs to move a session, it moves without affecting the rest.
How does it handle time zones for remote customers?+
The agent detects the customer's zone (by phone area code or explicit question) and proposes slots in their zone with confirmation in both. Useful for clinics that book virtual visits or spas with international guests.
Can I block a professional's personal time?+
Yes. The blocks your team sets in Google Calendar or Mindbody (vacation, external consultation, day off, lunch) are honored automatically. The agent only books over slots your system marks as available.
Ready to put it to work in your business?
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