InfinityPro.
Service · Automated CRM

Your pipeline stops living in a spreadsheet and a WhatsApp chat..

We design the CRM your business needs: it captures leads from every channel, qualifies them with AI, routes them by geography or specialty, and keeps the pipeline up to date without anyone touching a spreadsheet.

Why this service

What we solve exactly.

Most local businesses don't have a CRM. They have an overloaded WhatsApp, a notebook, an error-ridden spreadsheet, and the personal memory of whoever served the customer last time. When that person leaves, the pipeline disappears.

An automated CRM is not just software: it's a living system that captures the lead without anyone typing it in, tags it correctly, detects the funnel stage, assigns an owner, triggers follow-up, and keeps the history clean. Instead of fighting with the CRM, the team uses it as support.

We build on the tool that best fits your business (HubSpot, Pipedrive, Follow Up Boss, Chatwoot, Supabase, or custom), and automate the boring part: data extraction from WhatsApp and forms, automatic enrichment, AI scoring, rule-based assignment, and stage updates based on real events (appointment booked, quote sent, no-show).

Typical problems
  • WhatsApp leads that nobody enters into the CRM — lost by the next week
  • Outdated pipeline: won and lost opportunities still sitting in 'proposal sent'
  • Manual lead assignment between agents that follows no clear rules
  • Subjective scoring: 'I think this one's hot' with no real data
  • Fragmented customer history across WhatsApp, email, calls, and paper notes
  • Each CRM entry costs 5-10 minutes of manual work
How it works

What the system includes.

Automatic capture from every channel

WhatsApp, Instagram DM, web forms, calls with AI transcription, and inbound emails are automatically turned into contacts with already-structured fields (name, phone, service inquired about, urgency, source channel).

AI qualification and scoring

A model trained on your history classifies leads as hot / warm / cold with an interpretable explanation. The signals (budget, timeline, intent, fit with your vertical) come from the conversation — not from forms nobody fills out.

Routing by real rules

Weighted round robin, assignment by ZIP code, by lead's language, by service specialty, or hybrid. The wrong agent no longer sees a lead that isn't theirs — and the right owner gets it in seconds.

Pipeline always up to date

When an appointment is booked, the stage moves itself. When there's a no-show, it's logged. When a proposal is sent, it's marked. Without anyone dragging cards on a board.

How it sounds

A real conversation.

WhatsApp — AI-Automated CRM
Hi, I need a cleaning quote for my office (50 m²)
Hi! For a 50 m² office, a one-time deep clean is $180 (3 hours, 2 technicians). What frequency would you like? (one-time, weekly, biweekly)
Weekly, starting next week
Perfect. Weekly comes to $95 per visit. I have availability Tuesday or Thursday. Which do you prefer?
[System: Lead created in HubSpot · Score 82 (HOT) · Owner: Luis Vargas · Stage: quote sent · Next action: confirm slot within 24h]
Case studies

Businesses that already run it.

Portal Realty Group — Real estate · Manhattan

A team of 12 agents was losing leads due to inconsistent follow-up. CRM integrated with WhatsApp + AI qualification + assignment by geography and specialty.

3.2x
active leads in pipeline
+29%
showing appointments booked
$1.8M
additional attributed pipeline

Spark Pro Clean — Residential cleaning · Jersey City

Migration from spreadsheets to Chatwoot + Supabase with automatic capture from the web form and WhatsApp. Pipeline synced in minutes.

100%
of leads captured (previously 62%)
+35%
conversion rate
9 hrs/wk
freed up for the sales lead

Clínica Renacer — Medical aesthetics · Union City

Conversational triage that creates the patient record in the clinical CRM, assigns a specialist, and ranks consultations by urgency and profitability.

-63%
calls to the front desk
+44%
consultation → appointment conversion
18%
reduction in no-shows
Integrations

We connect with your stack.

  • HubSpot · Pipedrive · Follow Up Boss · kvCORE · Sierra · Chime
  • Chatwoot (collaborative inbox with lightweight CRM)
  • Supabase · Postgres (for high-volume custom CRMs)
  • WhatsApp Business Cloud · Instagram Direct · Messenger · SMS
  • Web forms (Jotform, Typeform, custom form)
  • Google Sheets + n8n (lightweight backbone for businesses without a formal CRM)
What to expect

Metrics in the first quarter.

100%
lead capture (vs 60-70% manual)
+35%
lead → appointment conversion
-50%
team time spent on data entry
Objections

What clients usually ask us before signing.

Isn't a CRM overkill for a small business?+

If your team is 1-3 people, we start with Supabase + Google Sheets + n8n: the power of a CRM without the complexity. As you grow, we migrate to HubSpot or Pipedrive without losing data. We don't force expensive tools at the start.

What if my team resists a new CRM?+

70% of resistance comes from CRMs that force you to type in every entry. Since we capture from the real channels (WhatsApp, form, call), your team types nothing — they just review. Adoption tends to be high because the CRM saves them work instead of adding it.

What about data privacy?+

We comply with LFPDPPP (MX), LPD (ES), and CCPA/HIPAA-adjacent (US). Your database lives in Supabase or in your chosen CRM (not on our servers). You control access, exports, and backups. No data lock-in.

FAQ

Frequently asked questions.

How long until the CRM is operational?+

For a typical business with 1 main channel: 2-3 weeks. Migration of existing data + integrations + initial scoring. For operations with 3+ channels or enterprise CRMs: 4-6 weeks.

Do you migrate the data I already have?+

Yes. We clean, deduplicate, and enrich your current database. Spreadsheets, WhatsApp contacts, exports from old CRMs — everything ends up structured in the new tool with its history.

Does it work with multi-agent WhatsApp?+

Yes. We integrate with Chatwoot, Respond.io, or the native WhatsApp Business API so multiple agents share an inbox and the CRM receives signals from all of them. Each conversation is attributed to the agent who handled it.

How does AI scoring work?+

We train a model on your history (leads that closed vs those that didn't) and the available conversational signals: stated budget, timeline, specific buying questions, mentions of competitors, detected urgency. The score is interpretable — it always explains which signals made it hot or cold.

Can I keep my current CRM and just add the automation layer?+

Yes. Many clients already have HubSpot or Pipedrive. In that case we don't migrate: we add the automatic capture, AI scoring, and routing layer on top of the existing CRM via API.

Ready to put it to work in your business?

Free 30-minute audit. You leave with an actionable diagnosis and a plan. No commitment.

Book an audit