We design AI systems that run your restaurant's WhatsApp, Instagram and phone: they take reservations, confirm tables, shift bookings and send reminders — all in your brand's voice.
A restaurant that misses 15 calls during the rush misses 15 reservations. It's not just revenue: it's reputation, it's Yelp, it's Google reviews. The problem isn't the staff — it's that the dining room takes priority over the phone, and it always will.
Our AI agents for restaurants own the entire conversational channel (WhatsApp, Instagram DM, web form, voice call) without your team ever having to stop serving tables. They understand intent, check availability against your real calendar, confirm the table and send reminders 24 hours ahead to lower no-shows.
We don't sell generic bots with decision trees. We design systems: each agent is trained on your menu, your policies (table turn time, deposits for large parties, non-smoking areas, pets), your voice and your real hours. When a case falls outside the script, it hands off to the manager with full context.
The agent checks real availability in your calendar (Google Calendar, Resy, OpenTable or your own API), confirms the table and shares the location. No waiting, no hold music, no 'I'll call you back.'
24 hours ahead, the agent sends a WhatsApp reminder asking for confirmation. If the guest cancels, it frees the table and offers the spot to the waitlist in under 2 minutes.
Complex requests (private events, special menus, severe allergies, complaints) are routed to the manager with the full conversation context. A guest never has to repeat what they already said.
When the restaurant fills up, the agent offers a waitlist and notifies guests via WhatsApp when a table opens. It captures reservations that used to go to the competition.
The family owners were losing 15+ reservations a day during peak hours. We built a WhatsApp AI agent that takes reservations, confirms tables, handles changes and sends reminders.
A high-average-check steakhouse needed to manage parties of 8+ with automated deposits. We implemented a booking flow with Stripe + charge confirmation.
A taquería with 3 locations wanted to automate pickup and delivery over WhatsApp. We designed an agent with a multi-location menu, time estimates and payment via Link.
It's not a generic bot: we train the agent on your voice and your menu. 80% of guests don't realize it's AI. When the conversation gets complex (complaints, private events, severe allergies), it hands off to the manager instantly.
24/7 monitoring and automatic fallback. If the agent fails, the message lands in the manager's WhatsApp queue flagged 'system degraded.' In 3 years of operation we've never had an outage longer than 10 minutes.
Yes. You get access to a dashboard where you edit table policy, menu, hours, deposits and tone. Changes go to production in minutes.
For a typical single-location restaurant: 3–4 weeks from kickoff. The first 2 are discovery and design (table policy, menu, tone, integrations). The next 2 are build, live testing with controlled traffic, and launch. From there, continuous iteration.
Yes. If you currently track reservations on paper or manually in WhatsApp, we set up a digital calendar (Google Calendar or our own system) as part of the project. It's not an add-on — we include it in discovery.
The agent always offers 'talk to a manager' as a visible option and can detect frustration or complex cases to proactively hand off. Typical escalation: 8–12% of conversations in the first 2 months, dropping to 5% as prompts are tuned.
Operating cost (LLM + WhatsApp API + hosting) for a restaurant with 200–400 reservations/month runs between $120–$280 USD per month. Agency fees (retainer) are quoted based on volume and complexity; quote provided after a free audit.
Yes. The agent detects the guest's language and responds in Spanish, English or a mix. For restaurants in bilingual areas (Miami, NYC, LA) it's standard. Other languages (Portuguese, French) are configured at no extra cost.
Free 30-minute audit. We leave with a clear plan for restaurants like yours. No commitment.
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